A PROCESS IMPROVEMENT MODEL BASED ON QUANTITATIVE MANAGEMENT FOR SMALL AND MEDIUM SIZED SOFTWARE ORGANIZATIONS

ICTACT Journal on Management Studies ( Volume: 12 , Issue: 1 )

Abstract

Nowadays, software process improvement (SPI) is a way for strengthening the productivity and the competitiveness even for small and medium sized organizations, not to mention for large sized ones. However, it is a fact that small and medium sized organizations have limited amounts of the required resources and times to reach high maturity of maturity of models such as CMMI. In addition, there is very little research on quantitative process management approaches, suitable for small and medium sized organizations. In this paper, we propose a simple process improvement model based on quantitative management which might be used by small and medium sized organizations, and show an example applied it for a development team of a small sized organization.

Authors

Il Nam Mun, Ki Son Ryang, Ryong Su Kim, Chol Ryong Choe
Kim Il Sung University, Democratic People’s Republic of Korea

Keywords

Software Process Improvement (SPI), Capability Maturity Model Integration (CMMI), Customer Satisfaction

Published By
ICTACT
Published In
ICTACT Journal on Management Studies
( Volume: 12 , Issue: 1 )
Date of Publication
February 2026
Pages
2300 - 2308
Page Views
41
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