Abstract
Nowadays, software process improvement (SPI) is a way for strengthening the productivity and the competitiveness even for small and medium sized organizations, not to mention for large sized ones. However, it is a fact that small and medium sized organizations have limited amounts of the required resources and times to reach high maturity of maturity of models such as CMMI. In addition, there is very little research on quantitative process management approaches, suitable for small and medium sized organizations. In this paper, we propose a simple process improvement model based on quantitative management which might be used by small and medium sized organizations, and show an example applied it for a development team of a small sized organization.
Authors
Il Nam Mun, Ki Son Ryang, Ryong Su Kim, Chol Ryong Choe
Kim Il Sung University, Democratic People’s Republic of Korea
Keywords
Software Process Improvement (SPI), Capability Maturity Model Integration (CMMI), Customer Satisfaction